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Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website, digital platforms, and online services provided by First Philippine Partners Bank Inc. (FPPBI). By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using FPPBI’s website, online banking platforms, mobile applications, or other digital services (collectively, the “Services”), you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy.
2. Eligibility
You must meet the following requirements to use our Services:
Be at least 18 years old, or the legal age of majority in your jurisdiction.
Have the legal capacity to enter into contracts.
Comply with applicable Philippine laws and regulations.
FPPBI reserves the right to refuse service to anyone for any lawful reason.
3. User Accounts
Certain Services require you to register an account with accurate and complete information.
You are responsible for maintaining the confidentiality of your login credentials.
You agree to notify FPPBI immediately if there is any unauthorized use of your account.
FPPBI may suspend or terminate your account for security reasons, suspected fraud, or violations of these Terms.
4. Online Banking and Digital Services
You are responsible for ensuring secure access to your accounts, including use of secure devices and networks.
All transactions performed through FPPBI digital platforms are subject to the applicable banking rules, including the Philippine Deposit Insurance Corporation (PDIC) and Bangko Sentral ng Pilipinas (BSP) regulations.
FPPBI may introduce new features, modify existing features, or discontinue services without prior notice, provided that such changes comply with regulatory requirements.
5. Intellectual Property
All content, trademarks, logos, graphics, software, and materials on FPPBI platforms are owned or licensed by FPPBI.
You may use content for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution is strictly prohibited.
6. Security and Privacy
FPPBI employs industry-standard security measures to protect your information.
Your use of the Services is subject to our Data Privacy Notice, which outlines how we collect, store, and process your personal data.
You agree not to attempt to breach, bypass, or compromise security measures on FPPBI platforms.
7. User Responsibilities
You agree not to:
Use the Services for illegal or unauthorized purposes.
Interfere with or disrupt the integrity or performance of our platforms.
Attempt to access accounts, systems, or data not belonging to you.
Post or transmit harmful, offensive, or false information.
8. Limitation of Liability
FPPBI is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
While FPPBI implements security measures, it does not guarantee absolute protection against unauthorized access or cyber threats.
Your use of FPPBI platforms is at your own risk, subject to applicable laws.
9. Disclaimers
Information on the website or digital platforms is provided for general purposes and is subject to change.
FPPBI does not provide investment, legal, or financial advice via these platforms unless explicitly stated.
10. Links to Third-Party Sites
FPPBI platforms may contain links to third-party websites. FPPBI is not responsible for the content, privacy, or security practices of these external sites.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of the Philippines. Any disputes arising out of or in connection with these Terms shall be submitted to the competent courts in the Philippines.
12. Amendments
FPPBI may revise these Terms at any time. The latest version will be posted on our platforms. Your continued use of the Services constitutes your acceptance of the updated Terms.
13. Contact Information
For questions, clarifications, or complaints regarding these Terms, please contact:
First Philippine Partners Bank Inc. (A Rural Bank)
FPPBI Building, National Highway, Pitogo, Consolacion, Cebu, 6001
Email: customersupport@fppbi.com
Telephone: (032) 255-0458 | 427-1169
