Privacy Policy
1. Introduction
First Philippine Partners Bank Inc. (A Rural Bank) is committed to protecting the privacy and security of personal information in accordance with the Data Privacy Act of 2012, its Implementing Rules and Regulations, and other applicable rules issued by the National Privacy Commission and the Bangko Sentral ng Pilipinas.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data obtained through our website, online services, and banking transactions.
2. Personal Information We Collect
We may collect the following personal data:
- Full name
- Address
- Contact number
- Email address
- Date of birth
- Government-issued identification numbers
- Account information
- Transaction records
- Employment information
- IP address and browser data
- Cookies and website usage data
Information may be collected when you:
- Visit our website
- Open an account
- Apply for loans
- Submit forms online
- Send inquiries
- Use online banking services
3. Purpose of Processing
Personal data is collected for legitimate banking purposes, including:
- Account opening and maintenance
- Processing deposits, withdrawals, and loans
- Customer verification (KYC / AML compliance)
- Fraud prevention and security monitoring
- Customer support and communication
- Regulatory reporting
- Website analytics and improvement
- Legal and contractual obligations
4. Legal Basis for Processing
Processing of personal data is based on:
- Consent of the data subject
- Compliance with legal obligations
- Fulfillment of contract
- Legitimate interests of the Bank
- Protection of vital interests
- Regulatory requirements of the Bangko Sentral ng Pilipinas
5. Sharing of Personal Information
Personal information may be shared only when necessary with:
- Bangko Sentral ng Pilipinas
- National Privacy Commission
- Anti-Money Laundering Council
- Government agencies as required by law
- Service providers under a confidentiality agreement
- External auditors
- IT service providers
- Payment networks
The Bank does not sell personal information.
6. Data Retention
Personal data shall be retained only for as long as necessary:
- As required by banking regulations
- As required by tax and audit laws
- For legal defense
- For business purposes
After the retention period, data will be securely deleted or anonymized.
7. Data Security Measures
The Bank implements appropriate safeguards, including:
- Secure servers
- Firewall protection
- Encryption
- Access control
- User authentication
- Monitoring systems
- Physical security controls
These measures protect personal data against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
8. Cookies and Website Tracking
Our website may use cookies to:
- Improve user experience
- Monitor website traffic
- Enhance security
- Remember user preferences
Users may disable cookies in browser settings, but some features may not function properly.
9. Rights of Data Subjects
Under the Data Privacy Act of 2012, you have the right to:
- Access your personal data
- Correct inaccurate data
- Object to processing
- Withdraw consent
- Request deletion (subject to legal limits)
- File complaint with the National Privacy Commission
Requests must be submitted in writing.
10. Data Protection Officer
For privacy concerns, contact:
Data Protection Officer
First Philippine Partners Bank Inc.
Email: dpo@fppbi.com.ph
Phone: (032) 255-0458 | 427-1169
Address: FPPBI Building, National Highway, Pitogo, Consolacion, Cebu, 6001
11. Third-Party Links
Our website may contain links to external websites.
The Bank is not responsible for the privacy practices of third-party sites.
12. Updates to this Privacy Policy
The Bank may update this Privacy Policy at any time to comply with new laws, regulations, or internal policies.
Updates will be posted on this page.
Last Updated: March 24, 2026